Shipping Policy

Welcome to Casecove. Our Shipping Policy outlines the terms and conditions regarding the processing and delivery of products purchased through our website. By placing an order, you agree to comply with the terms outlined below.

Order Processing Time

• Orders are processed before shipping out. This can range from 3 to 7 business days after payment confirmation.

• Tracking information will be provided once your order has been shipped.

Shipping Methods and Carriers

• We offer free shipping worldwide.

• We use reputable global carriers to ensure reliable and secure local delivery.

Shipping Times

Shipping times for international destinations are as follows:

• Europe: 6 to 12 days
• USA, Canada: 7 – 13 days
• Australia: 8 to 15 days
• Everywhere else: 10 – 20 days

Delays may occur during peak seasons, holidays, or due to unforeseen circumstances. 

Customs and Import Taxes

• For international shipments, customers are responsible for any customs and import taxes that may apply.

• We try accurately complete customs declarations, but we cannot control or predict potential delays or unforeseen taxes due to customs processes.

Order Tracking

• Tracking information will be provided once your order has been shipped.

• Track your order through our website or directly on your local carrier’s website.

Lost or Damaged Items

• In the event of a lost package, contact us, and we will work with the carrier to locate it.

• If your order arrives damaged, please contact us with photos of the damaged items and packaging.

Returns and Refunds

• Review our Return Policy for information on returning products.

• Refunds are processed according to our Refund Policy.

Contact Us

If you have any questions about our Shipping Policy, please contact us at support@mail.casecovepro.store.

By placing an order through our website, you agree to the terms outlined in this Shipping Policy.